CartridgeCo UK - COM Information Information

Information

About Us
CartridgeCo UK
CartridgeCo House
112 High Road
Beeston
Nottingham
NG9 2LN

Tel: 0870 350 21 20
Fax: 0870 706 4389
email: info@cartridgeco.co.uk

========================================================
Order lines are open Monday to Friday 8am till 10pm
Saturday & Sunday 9am till 5pm Tel 0870 350 21 20
International 0044 (0) 115 96 77 997
CartridgeCo UK has been established since 1996 and have gained an excellent reputation for high quality service and value for money We have many loyal customers from blue chip companies right through to small businesses and private users
We supply quality printer consumables throughout the UK & Europe
Our service is second to none with next day delivery offered on most products Calls to our customer service lines are answered directly by highly qualified sales staff, no holding for the right extension If you have any suggestions or comments please email us at:- info at cartridgeco co uk

SCHOOLS and COLLEGES
We offer 30 day credit terms to schools & Colleges
Schools, Colleges, Universities, Government Organisations & Registered Charities - Order Your Ink Supplies Today!

We accept official purchase orders from schools, colleges, universities, government organisations & charities.

All we require is an official purchase order which has been signed by an authorised member of staff, clearly showing your PO number and organisation details. 30-Day accounts are setup automatically on receipt of the purchase order.
All orders can be emailed to: info@cartridgeco.co.uk or faxed to 0870 706 4389

Making A Purchase Making a purchase could not be easier Just browse our catalogue and click on any items that you wish to buy and put them into the shopping cart After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order

We accept credit & debit card payment If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to UK pounds or your own currency

We accept Visa, MasterCard, Switch, Solo, Maestro, Visa Credit, Visa Purchasing, Electron, JCB, American Express You may send your credit card information via phone, fax, snail mail or over the Internet

Shipping And Handling UK Mainland 2 - 3 day second class delivery is FREE ! Telephone Orders £3.50 per order

Next day delivery = £4 99 + VAT

INDEMNITY

The customer shall indemnify the supplier in respect of all damages, injury or loss to any person or property and against all actions, suits, demands, charges or expenses in connection there with arising from the condition or use of the goods in the event and to the extent that the damage, injury or loss shall have been occasioned partly or wholly by the carelessness of the customer or his servants, invitees or agents or by any breach by the customer of it's obligation to cartridgeco hereunder All manufacturers names are named for compatibility reasons only and belong to their respective owners

Delivery Schedule Our normal opening hours are Monday to Friday 8am till 10pm Sat & Sun 9am till 5pm Tel 0870 350 21 20 International 0044 (0) 115 9677 997
We will normally send your order out the same working day if it is placed before 2pm International orders are generally received in under 7 days

Internet Orders UK Mainland 2 - 3 day second class delivery is FREE !

Next day delivery = £4 99 + VAT Telephone Orders £3.50 per order

Back Orders If your item is not in stock, we will back order for you You will always be emailed with the option to cancel your order if you would rather not wait All enquiries to info @ cartridgeco co uk

Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption They are only decrypted after they reach our computer They are not held in clear text on any web site
Anti fraud safeguards are in place and CartridgeCo will persue prosecution for any fraudulant orders placed !

Credit card statements will show a debit by " Cartridgeco "

Guarantee We guarantee your satisfaction All of our products come with a 30 day no quibble guarantee While CartridgeCo shall make every effort to effect fast delivery they shall not be held liable for lost profits, loss of business or any other consequential, special, indirect or punitive damages, or any claim by a third party The customer should inspect the goods on receipt and within 14 days of Invoice date, advise CartridgeCo of any shortages or defect in either material or workmanship
Customers may cancel orders within 7 working days via email at:- info at cartridgeco. co. uk

Wrongly Ordered products :-

The customer will pay for the return of the goods to CartridgeCo A restocking fee of 20% applies Refunds will be given within 30 days This does not affect your statutory rights as a consumer

Reaching Us If you need to reach customer services, please email us on:- customerservices @ cartridgeco co uk, (International +44 0115 9677997 customer services are open Monday to Friday 9am till 5pm write to us at :-CartridgeCo, CartridgeCo House, 112 High Rd, Beeston, Nottingham, NG9 2LN United Kingdom

VAT No: 875 3663 85

Privacy Policy CartridgeCo UK do not disclose buyers information or any data to third parties Cookies are NOT used on this shopping site Customer information is not passed on to any other party and is used for the ordering process only Customer information is collected lawfully and in accordance with the data Protection Act 1998
Questions about privacy matters can be sent via email to privacy at cartridgeco co uk Occasionaly we may send out a marketing email to customers, you may opt out of this by sending a blank email to opt-out at cartridgeco co uk

CUSTOMER SUPPORT

Support Line open Monday-Friday 9am-5pm GMT- Tel 0870 350 21 20

COMPLAINTS

All complaints will be acknowledged within 5 working days Complaints are usually resolved within 2 weeks, although customers will be informed throughout the process Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Returns Policy
We guarantee your satisfaction All of our products come with a 30 day no quibble guarantee If products are sent back to CartridgeCo are found to be empty CartridgeCo will charge in full for replacements ! While CartridgeCo shall make every effort to effect fast delivery they shall not be held liable for lost profits, loss of business or any other consequential, special, indirect or punitive damages or any claim by a third party The customer should inspect the goods on receipt and within 14 days advise the CartridgeCo of any shortages or defect in either material or workmanship Price are ex VAT and are in UK £ Sterling
Customers may cancel orders within 7 working days via email at :- info at CartridgeCo co uk

WRONGLY ORDERED PRODUCTS:-

The customer will pay for the return of the goods to CartridgeCo A restocking fee of 20% applies We are unable to take back OEM or compatible boxed products which are opened or damaged Refunds will be given within 30 days This does not affect your statutory rights as a consumer

Remittance Terms

We also sell thermal rolls for credit card terminals.
Checkout on our website: www.cartridgeco.co.uk/acatalog/Paper.html

Powered by Actinic Ecommerce Software Shopping Cart Solutions